LUSAIL SPEED FEST TICKETING FAQs

 

LUSAIL SPEED FEST – TICKETINQ FAQs

• OFFICIAL RESELLERS:

• AUTHORIZED RESELLERS:

 

Some unauthorised secondary market resellers (Viagogo, Stubhub, Seatunique) may advertise on a search engine so that they are seen on the internet before us. Please check that you’re on the right website and don’t be tempted by these unauthorised parties, they do not have official tickets for sale! Tickets purchased from other third-party websites or resellers will be invalid and you won’t be admitted into the event.

 

 

Are tickets available for children? Under which age is it free?

Children, 2 Years old and below, can be granted entry without a ticket but require a full price Hospitality ticket. However, they will not be granted a seat at the Main grandstand and must be carried by parents. 

 

Free of charge tickets for children under 12 years of age

Children under 12 years old have free access but must be accompanied by a parent or legal representative.

  • You can book a maximum of 4 child tickets (free of charge for under 12 years of age) when accompanied by an adult purchasing a full price ticket.
  • Tickets must be purchased online at the official LCSC platform in advance of the event.

 

What is the maximum number of tickets that I can purchase as an individual?

You can buy a maximum of 8 full price tickets.

 

Which credit / debit cards do you accept?

We accept AMEX, VISA and Mastercard credit cards and NAPS debit cards.

 

Are there group or corporate discounts?

Please contact our Commercial Department at corporatesales@lcsc.qa for ticket and Hospitality corporate and group requests.

 

Can I request a specific seat?

No, unfortunately you can’t request a specific seat. The Main Grandstand has free seating. 

 

Are there special sections for people with disabilities - wheelchair users?

Tickets for wheelchair users and one companion – 1 ticket full price and 1 free of charge, can be requested by contacting tickets@lcsc.qa and supplying a government ID for verification purposes. 

We will reply to your request as soon as possible.

 

Can I modify my booking after the purchase? Change date or zone? Etc...

Once your ticket purchase has been completed, no changes, cancellations or upgrades are possible. Please refer to the Ticket Terms & Conditions for further information related to your ticket purchase and use.

 

Can I request for a refund?

Once your ticket purchase has been completed, no refunds are possible. 

Please refer to the Ticket Terms & Conditions for further information related to your ticket purchase and use.

 

Are tickets transferable to family members or friends?

Yes, you can transfer tickets to your family members or friends, but you can't resell them.

 

I didn't receive an email confirming my order, what do I do?

Please check your spam or junk folder if the email cannot be located in your inbox. You can login to your online account to verify the provided email address and contact tickets@lcsc.qa further information.

 

I have received an email confirming my order, but when will I receive my tickets?

All tickets are mobile tickets (or E-tickets if purchased through our Official and Authorized Resellers) and will be delivered to you closer to the event with all updated venue access and event information.

 

My payment was refused, what should I do?

Please contact your bank and check with them first if there are any issue with your credit card.

 

 

 



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